Chief Learning Officer – IRS Employment

Website Internal Revenue Service

Job Description:

The CLO/Director for Enterprise Talent Development provides innovative workforce planning and analysis and learning and development initiatives that advance career growth while optimizing organizational performance. The CLO facilitates continual innovation in employee education and aids IRS policy officials in making informed decisions regarding human capital issues.

Job Responsibilities:

  • Formulates Servicewide training policies and standards by providing consistency and guidance in developing and delivering cross-functional training to business and functional operating divisions.
  • Oversees the creation of a comprehensive analysis that identifies current workforce competency gaps. Conducts career mapping and identifies new requirements based on workforce planning analyses essential to the IRS mission.
  • Chairs, establishes and maintains a Customer Advisory Board to exchange advice and share proposed recommendations regarding customer perspectives. Provides feedback to drive organizational improvement in office and program operations, identifies protentional issues, and develops innovative resolutions and strategies to improve program delivery and satisfaction.
  • Selects and certifies faculty engaged in teaching, researching, curriculum development, course design development, delivery, and evaluation.
  • Analyzes the development of IRS’s executive talent to ensure a strong leadership pipeline that prepares current and future leaders to assume complex leadership roles. Collaborates with the Office of Executive Services in leading talent development and succession planning efforts for the executive cadre.
  • Develops and manages Servicewide short and long-term employee training, development and organizational succession plan policies and programs in alignment with established statutes, executive orders, federal regulations, Department of the Treasury policies and IRS directives and guidance.
  • Develops innovative training initiatives to educate and prepare employees for executive leadership positions in a balanced measure approach focusing on business results, and employee and customer satisfaction.
  • Designs and delivers service-wide performance, reengineering, and organizational development consulting services. Identifies the impact of anticipated modernization and restructuring of programs on employee skills designed to address training deficiencies.
  • Oversees competitive sourcing studies involving Servicewide learning and education functions. Oversees the administration of programs, budgets, and information systems, and conducts periodic cost benefit analyses of all programs and results achieved.

Job Requirements:

  • Federal law requires verification of identity and employment eligibility of all persons hired to work in the United States. The Internal Revenue Service (IRS) participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed.
  • Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
  • A pre-employment federal income tax verification.
  • Salary for Senior Executive Service jobs vary depending on qualifications.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9 (; of which one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
  • Senior Executive Service employees are required to be geographically mobile to accomplish the Service’s mission.
  • Complete a one-year probationary period (unless already completed).
  • You must be a U.S. citizen to qualify for this position.

Qualification & Experience:

  • Directing the work of an organizational unit.
  • Ensuring the success of one or more specific major programs or projects.
  • Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance.
  • Supervising the work of other managers and exercising important policy-making, policy determining, or other executive functions.

Job Details:

Company: Internal Revenue Service

Vacancy Type: Full Time

Job Location: Washington, DC, US

Application Deadline: N/A

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